Delivery

In line with our week day opening times, place your order by 12:00 hrs for guaranteed next day delivery, Monday to Thursday. Friday orders placed by 12:00 hrs will be delivered Monday. Subject to stock availability.

Please note all deliveries to Northern Ireland will be on a 2 day service only (excluding weekends) up to 5kgs.

 

Charges

Our delivery service provides you with the ability to track where your item is by our carrier as long as you supply an email address when you purchase.

Applicable to UK addresses only:

Orders under 10kg – £6.00
10kg – 20kg – £12.50
20kg – 30kg – £18.00
30kg – 40kg – £24.00
40kg – 50kg – £30.00
Over 50kg – please call for delivery charges.

The following postcodes are excluded from next working day delivery: AB36-38, AB55-56, BT, FK17-21, KW2-KW9, HS1-9, IV, KW1-17, PA20-49, PA60-78, PH19-26, PH30-44, PH49-50, ZE1-3.  To obtain a delivery cost please contact us on 01480 587 305 or email sales@hawkesden.co.uk.

 

Returns/Refunds

Items that have arrived faulty or damaged must be notified to sales@hawkesden.co.uk within 5 working days.  They will be inspected by our returns department and for faulty and damaged goods we will endeavour to replace or issue a refund using the same method of payment used to purchase.

For our full terms please see section 6 of our Terms & Conditions.